Terms and Conditions - Landscapers Neasden
Welcome to Landscapers Neasden. By engaging our services, you agree to abide by the following Terms and Conditions. Please read them carefully to understand your rights and obligations.
1. Definitions
- Client: The individual or entity contracting our landscaping services.
- Services: All landscaping activities provided by Landscapers Neasden, including design, maintenance, and installation.
- Agreement: The contract formed between the Client and Landscapers Neasden upon acceptance of these Terms and Conditions.
2. Services Provided
Landscapers Neasden offers a comprehensive range of landscaping services tailored to meet the unique needs of each Client. Our services include:
- Garden design and planning
- Planting and installation
- Regular garden maintenance
- Hardscaping services such as patios and pathways
- Irrigation system installation and maintenance
3. Payment Terms
All payments are to be made in full upon completion of the service unless otherwise agreed upon in writing. We accept payments via bank transfer, credit card, or other mutually agreed methods.
3.1 Pricing
Prices for our services are determined based on the scope and complexity of the project. A detailed quote will be provided prior to the commencement of any work.
3.2 Late Payments
In the event of late payment, a late fee of 5% of the total amount due will be applied for each week the payment remains outstanding.
4. Cancellation Policy
Clients may cancel the service agreement with a minimum of 48 hours' notice. Cancellations made within 24 hours of the scheduled service may incur a cancellation fee equivalent to 50% of the agreed service fee.
5. Liability
Landscapers Neasden strives to provide the highest quality of service. However, we are not liable for any indirect, incidental, or consequential damages arising from the use of our services.
5.1 Property Damage
We will take all necessary precautions to prevent damage to Client property. In the unlikely event of damage, Landscapers Neasden will compensate the Client for repairs or replacements as deemed necessary.
5.2 Personal Injury
We maintain comprehensive liability insurance to cover any personal injuries that may occur during the provision of our services.
6. Warranty
All services provided come with a 30-day warranty against defects in workmanship. Should any issues arise within this period, we will address and rectify them at no additional cost to the Client.
7. Changes to Services
Any modifications to the scope of services must be agreed upon in writing by both parties. Additional work may incur extra charges based on the nature and extent of the changes.
8. Confidentiality
All information shared between the Client and Landscapers Neasden will be kept confidential and will not be disclosed to third parties without prior consent, except where required by law.
9. Dispute Resolution
In the event of any disputes arising from this Agreement, both parties agree to seek a mutually acceptable resolution through mediation before pursuing legal action.
9.1 Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the jurisdiction in which Neasden is located.
10. Force Majeure
Landscapers Neasden shall not be held liable for any failure to perform its obligations under this Agreement due to causes beyond its reasonable control, including but not limited to natural disasters, war, or civil unrest.
11. Entire Agreement
This document constitutes the entire Agreement between the Client and Landscapers Neasden and supersedes all prior understandings, agreements, or representations, whether written or oral.
12. Amendments
Any amendments to these Terms and Conditions must be made in writing and signed by both parties to be effective.
13. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
14. Acceptance
By engaging the services of Landscapers Neasden, the Client acknowledges that they have read, understood, and agree to be bound by these Terms and Conditions.